Privacy Policy

Our first priority is your trust. That's why Energy Suppliers, Inc. values your privacy.

Energy Suppliers, LLC ("Energy Suppliers") respects your right to privacy, and recognizes our responsibility to protect the confidentiality of your proprietary customer information, including information provided on applications and other forms; information from outside sources, such as credit organizations; and information about your transactions and account.

Energy Suppliers does not sell any customer-specific information. However, Energy Suppliers may sometimes disclose or provide customer information to affiliated or non-affiliated third parties to respond to a customer request for service, provide appropriate service, better understand customer needs, or provide opportunities we think may be of interest to our customers. Furthermore, we maintain reasonable safeguards to secure and protect your proprietary customer information.

Energy Suppliers may also disclose customer information as permitted or required by law. For example, information may be disclosed to local, state and federal law enforcement pursuant to lawful process; to regulatory agencies as part of their regulatory oversights; to local transmission and distribution providers as needed for your account; to credit reporting agencies as permitted by law; and to affiliated and non-affiliated third parties acting on our behalf.

You are not required to register or provide information to us in order to view the majority of our Web site. However, to provide our customers and site visitors with a personalized online experience, we may use "cookie" technology. Cookies are small text files that enable us to recognize repeat visitors, and facilitate ongoing access to and use of the site. Cookies also allow a site to track usage behavior and compile information. Your browser software can be set to limit the use of cookies. If you choose to reject the use of cookies, all the features and functionality of our site may not be available to you. In addition, our Web site may automatically collect other information, such as, but not limited to, your domain name and Internet-protocol address, compiling aggregate data for statistical purposes to improve our services, and Web site content.

The Web site may contain links to other sites. Other sites may also reference or link to the Web site. Energy Suppliers is not responsible for the privacy practices or the content of these other sites.

Our site may contain pages that are of interest to children under the age of 18, but we do not seek to gather personal information specifically through this site from or about children under 18. As our software does not automatically distinguish visitors under age 18 from other visitors, Energy Suppliers requires users under age 18 to obtain the consent of a parent or guardian to view our Web site. You agree to abide by such restrictions and not to help anyone avoid these restrictions. Our Web site is not directed or targeted to children. If Energy Suppliers learns that a child has provided personally identifiable information to our Web site, we will use reasonable efforts to remove such information from our files. We urge all children and teens to seek parental consent before providing any identifiable information to any person or organization on the Internet.

Subscriptions and Services

You are not required to register or provide information to us to view much of our site. To obtain services from Energy Suppliers or subscribe to certain portions of our Web site, such as customer-specific areas or other services provided by Energy Suppliers or our affiliates, you may be asked for personal information. We will use your information to personalize your Web experience or provide the services you requested. Energy Suppliers will only use your information in accordance with this policy.

Information Security

Energy Suppliers will take all steps deemed reasonable to keep secure any information we hold about you, and to keep this information accurate and up to date. However, Energy Suppliers will not be held responsible for events arising from unauthorized access to your personal information.

We rely on third-party commercial software and programs to operate our servers. Therefore, we may inadvertently collect personal information due to certain automatic functions or features contained in such software, or because of certain software changes or upgrades. We will use all reasonable efforts to remove any such information after we discover it in our system. Your information will be stored on servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by Energy Suppliers.

Viruses and Malware

Energy Suppliers uses appropriate, commercially available anti-virus software to ensure that our Web site does not contain or carry viruses. Due to the rapidly developing nature of viruses and the Internet, we strongly recommend you employ anti-virus software when accessing any Energy Suppliers Web asset. Energy Suppliers can make no guarantee that our Web site or e-mail correspondences are free from viruses.

Energy Suppliers reserves the right to modify or amend this Privacy Statement. Energy Suppliers will communicate material modifications or amendments to our customers and will post such modifications or amendments to the Energy Suppliers Web site.